SHIPPING & DELIVERY
Last Updated: July 2025
At Hair Wonder, we want your order to reach you as smoothly as possible. This Shipping
Policy explains how we process, dispatch and deliver orders placed on our website. 1. Order Processing Time
Orders are processed within 2 to 4 business days of payment confirmation before shipping. You will receive a confirmation email with shipping details once your order is dispatched. Processing times may extend during promotions, holidays or peak seasons. Orders placed
after 1:00 p.m. are processed from the next business day. 2. Lagos Delivery
Next Day and Second Day delivery options may be available to Lagos customers, depending on the delivery location and option selected at checkout. Shipping rates vary based on package weight and delivery location and are shown at
checkout before payment. 3. Outside-Lagos Delivery (Nationwide)
Nationwide delivery is available across Nigeria. Delivery typically takes 2 to 4 working days after dispatch, depending on the
destination. Shipping rates vary based on package weight and delivery location and are shown at checkout before payment.
- International Delivery
We also deliver internationally to select countries. Delivery times, shipping costs and available destinations vary and are shown at checkout. International orders may be subject to customs duties, import taxes or clearance fees
imposed by the destination country. These charges are the customer’s responsibility and
are not included in our shipping fees. Refer to our International Shipping Terms and Conditions for destination-specific
information. 5. Shipping Costs
Shipping costs depend on the destination, delivery option and total package weight. Add
items to your cart and proceed to checkout to see the exact cost for your order and selected
delivery method. 6. Order Tracking
Once your order is dispatched, you will receive tracking information where available. You
can also check your order status through our Track Order page. 7. Undeliverable or Incorrect Addresses
Please review your shipping address carefully before submitting your order. Once a package
has been dispatched, delivery is handled by the relevant carrier, and delays caused by the
carrier may be outside our control. We will, however, assist where possible in resolving
delivery issues. If a package is returned to us because of an incorrect or undeliverable address, we will issue a
refund in accordance with our Returns & Exchange Policy. We are unable to re-ship returned
orders; you are welcome to place a new order with the corrected address. 8. Fraud Prevention
We reserve the right to delay shipment or cancel any order suspected of fraud or unauthorised
card activity. 9. Questions About Your Order
For shipping-related questions, contact us at hello@el-hazyglittas.com with your order number.