Last Updated: April 2026
At Hair Wonder, we respect your privacy and are committed to protecting the personal
information you share with us. This Privacy Policy explains how we collect, use, store and
protect your information when you visit our website, purchase our products, contact us or
otherwise interact with us. Hair Wonder is a brand of El-Hazy Glittas Limited, which is responsible for the personal
information collected through this website and related customer interactions. 1. Information We Collect
Depending on how you interact with us, we may collect:
Name, email address and phone/WhatsApp number
Delivery and billing address, and location
Order and payment-related information
Information you provide through customer support, forms or distributor enquiries
Communication preferences, if you subscribe to updates
Website usage data, including device, browser and pages visited
Cookies and similar technologies
We collect only information that is reasonably necessary to provide our products and services. 2. Legal Basis for Processing
We use your information to:
Process orders, payments and deliveries
Respond to enquiries and provide customer support
Handle returns, exchanges and distributor or partnership enquiries
Improve our website and customer experience
Send marketing communications where you have provided consent
Maintain website security and meet legal obligations
Prevent fraud or misuse
We process your information on the following legal bases: to perform our contract with you, including processing orders and arranging delivery; to comply with legal obligations, including tax and accounting requirements; on the basis of your consent, including marketing
communications and non-essential cookies; and for our legitimate interests, including fraud
prevention and improving our website, balanced against your rights. 3. Payments
Payments are processed by third-party payment providers. We do not store complete payment
card details on our own systems. Payment information is handled in accordance with the
applicable security and privacy practices of the relevant payment provider. 4. Cookies
Essential cookies, needed for the website to function, are used automatically. Non-essential
cookies, including analytics and marketing cookies, are only set with your consent, which
you can give or withdraw at any time through the cookie settings available on our website. Some cookies may be provided by third-party services we use. 5. Sharing Information
We may share personal information where necessary with:
Payment and delivery/logistics providers
Website hosting, analytics and technology providers
Customer support and professional service providers
Authorities where required by law
Third parties that handle your information on our behalf are expected to meet applicable data- protection requirements. 6. Marketing
Where you have provided consent, we may send you updates about Hair Wonder products, offers and campaigns. You can opt out at any time using the unsubscribe option provided in the communication or
by contacting us. This will not affect essential order or delivery-related communications. 7. Security
We take reasonable technical and organisational measures to protect your information from
unauthorised access, loss, misuse or disclosure. However, no online system or method of transmission can be guaranteed to be completely
secure.
8. Data Retention
We retain order and transaction records for 6 years, to meet applicable accounting and tax
record-keeping requirements. Customer account and contact information is retained for as
long as you maintain a relationship with us, plus 2 years after your last interaction with us, unless you request earlier deletion. Marketing consent records are retained until you
withdraw consent, after which we keep a minimal record to ensure your opt-out is respected. Distributor enquiry information is retained for 12 months if no partnership results. 9. Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights or interests, we will take appropriate steps to investigate, contain and address the breach and notify
affected individuals or relevant authorities where required by applicable law. 10. Your Rights
Subject to applicable law, you may have the right to access, correct or request deletion of
your personal information, object to or restrict certain processing, withdraw consent, or lodge
a complaint. To exercise these rights, please contact us using the details below. 11. Children
Our products may be purchased for children; however, our website does not knowingly
collect personal information directly from children under 13 without appropriate parental or
guardian consent. If you believe that a child has provided personal information to us inappropriately, please
contact us. 12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for
their privacy practices and encourage you to review their respective privacy policies. 13. International Transfers
Where your information is transferred or processed outside Nigeria, including in connection
with international orders or distributor relationships, we take appropriate steps to ensure that
it is handled in accordance with applicable data-protection requirements. 14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected in the
Last Updated date above. We encourage you to review this page periodically.
15. Contact & Complaints
Questions, requests or complaints about this Privacy Policy can be directed to:
Hair Wonder
A brand of El-Hazy Glittas Limited
Lagos, Nigeria
General Enquiries: hello@el-hazyglittas.com
Website: www.myhairwonder.com
This Privacy Policy should be read together with our Terms and Conditions, Shipping Policy
and Returns/Exchange Policy.