SHIPPING & DELIVERY

Last Updated: July 2025

At Hair Wonder, we want your order to reach you as smoothly as possible. This Shipping

Policy explains how we process, dispatch and deliver orders placed on our website. 1. Order Processing Time

Orders are processed within 2 to 4 business days of payment confirmation before shipping. You will receive a confirmation email with shipping details once your order is dispatched. Processing times may extend during promotions, holidays or peak seasons. Orders placed

after 1:00 p.m. are processed from the next business day. 2. Lagos Delivery

 Next Day and Second Day delivery options may be available to Lagos customers, depending on the delivery location and option selected at checkout.  Shipping rates vary based on package weight and delivery location and are shown at

checkout before payment. 3. Outside-Lagos Delivery (Nationwide)

 Nationwide delivery is available across Nigeria.  Delivery typically takes 2 to 4 working days after dispatch, depending on the

destination.  Shipping rates vary based on package weight and delivery location and are shown at checkout before payment.

4. International Delivery

We also deliver internationally to select countries.  Delivery times, shipping costs and available destinations vary and are shown at checkout.  International orders may be subject to customs duties, import taxes or clearance fees

imposed by the destination country. These charges are the customer’s responsibility and

are not included in our shipping fees.  Refer to our International Shipping Terms and Conditions for destination-specific

information. 5. Shipping Costs

Shipping costs depend on the destination, delivery option and total package weight. Add

items to your cart and proceed to checkout to see the exact cost for your order and selected

delivery method. 6. Order Tracking

Once your order is dispatched, you will receive tracking information where available. You

can also check your order status through our Track Order page. 7. Undeliverable or Incorrect Addresses

Please review your shipping address carefully before submitting your order. Once a package

has been dispatched, delivery is handled by the relevant carrier, and delays caused by the

carrier may be outside our control. We will, however, assist where possible in resolving

delivery issues. If a package is returned to us because of an incorrect or undeliverable address, we will issue a

refund in accordance with our Returns & Exchange Policy. We are unable to re-ship returned

orders; you are welcome to place a new order with the corrected address. 8. Fraud Prevention

We reserve the right to delay shipment or cancel any order suspected of fraud or unauthorised

card activity. 9. Questions About Your Order

For shipping-related questions, contact us at hello@el-hazyglittas.com with your order number.